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How long does local delivery take?Orders placed same day within hours of 7am -12pm will be Delivered Same day, Orders not placed in this time frame will have to be picked up.
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What are the available pick-up times?Monday - Friday: 7am - 12pm, 5pm-8pm Saturday & Sunday: 12pm-3pm
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What’s the Best Temperature & Humidity for Master’s Degree Adhesive?22-26º C, Humidity: 45-80%
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Can I exchange a defective item?If the item was defective upon receiving, it can be exchanged for the same item or a different item of the same value.
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Are the glue fumes strong?No, The fumes in our Master’s Degree Adhesive are extremely low.
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What's the purpose of the Lash Sealant?To prolong your Lash extensions life, Our Seal of Approval Sealant adds a extra layer of protection to your lash extensions extending the bond of Our Master’s Degree Adhesive.
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When should I apply 'Seal Of Approval'?1-2 mins after you applied Our 'Locked In SuperBonder'.
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Refund PolicyWe are unable to offer refunds under any circumstances. ALL SALES FINAL.
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Damages & IssuesInspect your items upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item. Allow us to evaluate the issue and rectify it.
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BookingsBe aware ALL appointment bookings require a $30.00 retainer fee otherwise your appointment will not be accepted.
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